What We Collect and Why It Matters
When you open an account, we collect the information you provide — name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records linked to those wallets are retained to process withdrawals, verify account activity, and meet any applicable
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reporting obligations in eligible regions. We also collect device identifiers, IP addresses, and session data through cookies and similar tools — these help us keep your login secure and load the lobby correctly on your device. Behavioural data, such as which sections you browse or how
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long a session runs, is used to improve the account experience and is not sold to third parties. All data processing is subject to the laws of the jurisdiction covering your eligible region, and we do not guarantee identical treatment across all locations. If you fund
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your account through Nagad or Rocket, the same retention rules apply as for bKash — wallet reference numbers are stored for reconciliation only and are not shared beyond what compliance requires.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.